refund information

Hiwassee Loop Excursion Canceled for September 27: Safety First In the interest of safety for our valued customers and dedicated employees, we regret to announce the cancellation of the Hiwassee Loop excursion scheduled for Friday, September 27th. The decision to cancel this excursion comes after reviewing weather conditions that could potentially jeopardize the safety of…

Weather Alert: Rails Wizards and Spells Canceled for September 27 We understand that many of you have been eagerly awaiting the Rails Wizards and Spells event this Friday, September 27. Unfortunately, due to forecasted severe weather, we have made the difficult decision to cancel the event for the safety of our guests and staff. This…